MG SALES – Trade & Quality Terms

Trade & Quality Terms — MG SALES Sp. z o.o.

Last updated: 2025-08-22

Shipper – Seller of the goods and exporter (MG SALES or legal successor).
Buyer – Company buying the goods (may be same/different as Consignee).
Consignee – Company named on the B/L to receive the goods.
Notify Party – Company to be notified at arrival.
Discharge – Gate-out time recorded by port/terminal system.
Packing List – Document with quantity and specs of goods.
Independent QC report – Inspection by SGS, Bureau Veritas, Intertek, or equivalent.
Invoice – Commercial invoice issued by Shipper.
Bill of Lading (B/L) – Shipping line document; receipt and title.
After Discharge – Time counted from Discharge (Gate-out).
VGM – Verified Gross Mass of packed container, per SOLAS.
Weight Certificate (Weight Slip) – Official weight from certified scale/terminal at loading.
KYC – Documents and process to verify Buyer’s identity and financial standing.

Apples are inspected and documented before loading in Poland.
Buyer receives photos/videos from packing. Container number is confirmed after gate-in.
Order must specify: variety, size, color, packing type.

Submit any claim within 48 hours after Discharge.
Send claims to WhatsApp: +48 781 408 204 (official MG SALES QC contact).
Include photos, videos, and an Independent QC report (PDF or official email).
Verbal or unsupported claims are not accepted.
Claiming party pays for the Independent QC report; Shipper may reimburse if claim is valid.
Late or incomplete claims are not processed.
For inland delivery >300 km from seaport, deadline may be extended by written mutual agreement.

Shipper declares VGM before shipment (SOLAS). On Buyer request and cost, container can be re-weighed at port before gate-in.
Binding reference for weight disputes: Shipper’s VGM and/or official Weight Certificate issued before gate-in.
Claims based only on destination weights are not conclusive unless agreed in writing.
Any special weighing/tare needs must be requested in writing before shipment.

Major quality deviations vs. pre-shipment report (rot/decay, wrong size, packing damage).
Underweight/shortage vs. Packing List, supported by Weight Certificate at loading.

Valid claims: credit note or adjustment on next shipment.
Undisputed balance must be paid on time; late payment may suspend future deliveries.
Statutory interest per Polish law applies to late amounts.
Parties first try to solve disputes amicably.

Without full KYC: 100% prepayment before loading.
After KYC: 50% before loading, 50% within 7 days after Discharge.
With positive history: possible extension up to 30 days after arrival (subject to approval).
Currencies: USD, EUR, AED, GBP, PLN. Payments by bank transfer (TT).
Containers must gate out within 7 days after Discharge. Demurrage/detention/storage beyond free time = Buyer’s cost.
Main terms: CFR (destination costs beyond free time = Buyer) and EXW (all freight/insurance/clearance = Buyer).
Bank detail changes must be confirmed by phone with MG SALES official contact. Payments to unverified accounts are at Buyer’s risk.
Payment terms and KYC must be updated yearly and when ownership/bank changes. Seller may suspend deliveries until updated KYC is received.
If FX rate moves >5% between invoice date and payment date, parties will renegotiate in good faith.

Notes: CFR = destination costs beyond free time are for Buyer. EXW = Buyer handles freight, insurance, customs.

Before cooperation starts, Buyer provides a checklist of import requirements (certificates, documents).
Extra/urgent certificates requested after booking are at Buyer’s cost unless agreed.

Buyer provides full details: registration numbers, addresses, emails, phones, responsible persons.
Final shipping instructions: min. 72 hours before loading.
Draft Invoice, Packing List and B/L sent for approval. Buyer must confirm or comment within 24 hours; no reply = accepted.
Claims/instructions are valid only if received and confirmed by MG SALES via Email or WhatsApp.
Late corrections are at Buyer’s cost.

EU & UK Buyers: If no agreement within 30 days, disputes go to the competent court at Seller’s registered office in Wroclaw, Poland. Governing law: Poland.
Non-EU Buyers: If no agreement within 30 days, disputes go to arbitration (DIAC), seat Dubai, UAE, proceedings in English. Award final and binding. Governing law: Poland, unless agreed otherwise in writing.
Parties will attempt mediation before court/arbitration.
Court/arbitration decisions are final and enforceable internationally.

Email: [email protected]
WhatsApp: +48 781 408 204

Instructions or claims sent elsewhere are not valid.

No liability for delays/non-performance caused by events beyond control: natural disasters, strikes, port congestion, war, sanctions, export bans, sudden import rule changes, loss of import permits, government restrictions.
Force majeure pauses performance but does not cancel payment for goods already shipped.

Kind regards
Maciej Gotowicki
CEO, MG SALES Sp. z o.o.